Dienstag, Januar 29, 2008

Old media meets empowered customers

by David Kirkpatrick (Senior Editor Forbes) on money.cnn.com .

David still expects nothing from European companies (and publishers), but - from time to time - sees more than nothing and gets very excited, especially about Hubert Burda Media. His summary from the DLD '08 ...

I like this quote from Jeff Jarvis best:

"Media companies should stop complaining and ask themselves 'What would Google do?'"

(or some other great companies focused on customers needs and wants.)