writes Robert Niles on OJR
- We don't trust outsiders to know what we ought to be doing, so
- we're not comfortable letting "outsiders" influence decisions about internal operations
- even the most Web-savvy newspaper newsrooms can't offer a fraction of experience with and passion for online publishing that a reader community can
- Publishers need readers, but readers online have so many choices that they don't need to go where they are not wanted
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